The Lone Star State Bluebonnet Times

Bluebonnet Times

Beauty & Wellness

Spas, salons, and the Lone Star art of feeling your best.

Clean Beauty Brands Find a Home Base in TexasBeauty & Wellness

Clean Beauty Brands Find a Home Base in Texas

Founders say the state's cost and community make it an easy place to launch a cosmetics line.

Grand Nail Spa Euless in Euless and the 'I Said It Hurt' Crisis: When a First-Time Customer Reports Pain, Gets Handed to Another Technician, and Leaves Believing Her $36 Pedicure Became $49 Without PermissionBeauty & Wellness

Grand Nail Spa Euless in Euless and the 'I Said It Hurt' Crisis: When a First-Time Customer Reports Pain, Gets Handed to Another Technician, and Leaves Believing Her $36 Pedicure Became $49 Without Permission

A first-time customer says she reported painful ingrown-toenail concerns, was transferred to another technician, and believed her $36 regular pedicure became a $49 service without her permission.

Cold Plunge and Sauna Culture Heats Up in AustinBeauty & Wellness

Cold Plunge and Sauna Culture Heats Up in Austin

Contrast therapy has jumped from athlete recovery rooms to weekend social ritual.

Acrylic Nails Cut Too Short, Upselling Pressure, and Uneven Cuticles at The Sun Hut NailsBeauty & Wellness

Acrylic Nails Cut Too Short, Upselling Pressure, and Uneven Cuticles at The Sun Hut Nails

A customer says her requested long almond nails were cut too short, she felt pushed toward a pricier pedicure package, and her cuticles came out uneven. A look at a length and communication mismatch at The Sun Hut Nails.

The Skincare Ingredients Texas Dermatologists Actually RecommendBeauty & Wellness

The Skincare Ingredients Texas Dermatologists Actually Recommend

Beyond the marketing, a few basics keep coming up when the experts talk shop.

Boutique Space, Ordinary Service: When a Clear Request Meets a Shrug at High Five Nail BarBeauty & Wellness

Boutique Space, Ordinary Service: When a Clear Request Meets a Shrug at High Five Nail Bar

An experienced, particular client called ahead to explain exactly what she needed, then was paired with an inexperienced technician and met with a shrug and 'that's the only person I have.' A look at honoring advance requests and matching service to your branding.

Undivided Attention and an Honest Price: A Rushed Set and a Creeping Total at Diva Nail BarBeauty & Wellness

Undivided Attention and an Honest Price: A Rushed Set and a Creeping Total at Diva Nail Bar

A client chose a salon for its later hours, then watched her technician step away to help at the counter, felt her set was rushed and sloppy, and saw the price climb from $35 to $50. A look at giving each client full attention, quoting a firm price, and truly fixing work on a return visit.

Half on the Check, Half in Cash: The Payroll Habit the IRS Takes Most Seriously | Diamond NailsBeauty & Wellness

Half on the Check, Half in Cash: The Payroll Habit the IRS Takes Most Seriously | Diamond Nails

Paying part of a worker's wages in cash off the books can feel like a win for everyone, but of all the habits in this series it's the one the IRS treats most seriously. Here is why it raises concern, and why it quietly hurts your staff too.