The Lone Star State Bluebonnet Times

Bluebonnet Times

Beauty & Wellness

Spas, salons, and the Lone Star art of feeling your best.

Applied Acrylic Instead of Requested Gel, Then Questioned Over a $70 Charge at Q Nail LoungeBeauty & Wellness

Applied Acrylic Instead of Requested Gel, Then Questioned Over a $70 Charge at Q Nail Lounge

A longtime client asked for gel only on her fingernails but ended up with acrylic instead, then felt brushed off when she questioned her final bill. A look at how a routine visit turned frustrating.

Charged $80 for a Short French Manicure With No Nail Removal at Cd Nail SalonBeauty & Wellness

Charged $80 for a Short French Manicure With No Nail Removal at Cd Nail Salon

A longtime customer at Cd Nail Salon says a routine French manicure cost far more than usual, with no explanation for the jump. A look at how salons can keep pricing clear and consistent.

Pedicure Cut Short Over Poor Attitude, Then Charged Full Price at Luxx Nails N SpaBeauty & Wellness

Pedicure Cut Short Over Poor Attitude, Then Charged Full Price at Luxx Nails N Spa

A longtime client says she ended her pedicure early after feeling treated poorly by the technician, then was still charged in full. A look at what led an eight-year customer to walk away.

Charged for a Service Not Given and a 20-Minute Pedicure That Left Polish Wet at Lee's Nails & SpaBeauty & Wellness

Charged for a Service Not Given and a 20-Minute Pedicure That Left Polish Wet at Lee's Nails & Spa

A client says she was billed for a service she didn't receive and only caught it because she happened to be standing at the counter, then describes a pedicure finished in about 20 minutes with polish that wasn't dry. A look at why checking the ticket with the client before charging matters.

Shellac Manicure Lifted Within Days, and a Redo Was Only Offered If Paid For Upfront at Nails Unlimited Spa LoungeBeauty & Wellness

Shellac Manicure Lifted Within Days, and a Redo Was Only Offered If Paid For Upfront at Nails Unlimited Spa Lounge

A shellac manicure started lifting just two to three days after the appointment, and the client says she was offered a redo only if she paid in advance. A look at how the salon's response shaped her experience.

San Antonio's Wellness Scene Grows UpBeauty & Wellness

San Antonio's Wellness Scene Grows Up

Once an afterthought, the city's spa and studio community is coming into its own.

The Dermatology Clinics Blurring Into SpasBeauty & Wellness

The Dermatology Clinics Blurring Into Spas

Medical care and pampering are merging as Houston clinics rethink the patient experience.

Unexplained Add-On Charges Turn a Usual $60 Pedicure Into an $85 Bill at USA NailsBeauty & Wellness

Unexplained Add-On Charges Turn a Usual $60 Pedicure Into an $85 Bill at USA Nails

A loyal client who loves the work at USA Nails was surprised at checkout when her regular cat eye pedicure came to $85 instead of the $60 she usually pays. A look at how clear pricing up front protects client trust.